4999 Pittsburgh Ave.
Erie, PA 16509
Built to be the best in the industry
Trans-Tech warrants all products and their components against defects in material and workmanship that occur while under normal operating conditions.
The following product warranty* periods apply:
|5 Year Warranty||TCL direct-view LED|
|TCI* and TCIL traffic controller series|
|PHX Phēnix™ series outdoor, blankout, LED backlit signs|
|2 Year Warranty||BLB backlit LED|
|1 Year Warranty||VMS Rebel™ series products|
|RedStorm™ series products|
*Warranty on incandescent units excludes bulb.
Our warranty starts from the original date of shipment and runs through the life of the stated warranty period. Should any component become defective during the warranty period, the component or entire unit, at the discretion of Trans-Tech, will be replaced at no charge to the customer; this excludes labor cost to remove and/or reinstall the component or unit.
See Terms of Sale for return policy.
If you have any questions about the coverage of our warranty or return policy, please call us toll free at (888) 811-7010
When calling customer service about a specific sign, please provide the serial number.